Certification
Fleury has been certified by ISO standards since 1999. At this time, a Quality Management System was initially implemented based on the requirements of ISO 9001:1994. In 2002, this system was updated to comply with the requirements of the new ISO9001, the 2000 version. At the same time, concerned with the impact of its activities in the environment, the laboratory decided to implement an Environmental Management System based on the international standard ISO14001:1996. In order to facilitate the management of both systems, this process was integrated. The system implemented to manage quality and environmental aspects of Fleury is called Integrated Management System (IMS).
Our Integrated Management Policy and its objectives:
"To perform and develop, with technical excellence and ethics, customer services and medical procedures, committing itself to the continual improvement of the services provided by:
Implementation and maintenance of the IMS
Respect to the environment and prevention of pollution by complying with the applicable legislation and by treating the waste produced."
This approach is guided by five principles:
Provide efficient management tools that contribute to continual improvement
Develop customer services in an efficient and respectful way, in order to answer the needs of our clients and exceed their expectations
Perform, with technical excellence and ethics, diagnostic and therapeutic procedures
Reduce the environmental impact of the medical procedures and services by the rational usage of natural resources and complying with legal requirements
Ensure continuous improvement of our IMS by setting up goals and effectively monitoring them
Our ISO Certificates:
ISO 9001:2000
ISO 14001:2004
Our Proficiency Testing Certificates:
CAP
PELM (National Program)